Just had an oddity on my Galaxy S3 phone – I had no data connectivity over the air!
I tried the typical restart and disable/enable Airplane mode with no avail.
How I fixed it (some steps may be optional/redundant – I don’t know):
- Update PRL – Settings -> More -> System Update -> Update PRL
- disable WiFi
- disable phone data – Settings -> Connection -> Data Usage -> Mobile Data
- enter Airplane mode
(in other words – shut off everything)
- power cycle the device to force a full reboot
- come out of Airplane mode
- re-enable phone data
Whew – see the 4G/LTE icon…
I left WiFi disabled because there were some comments that WiFi coming in and going out may have a bug in the new Android (I’m using KitKat 4.4.2).
Just noticed this on the SUP 2.1.3 client on Android.
Previously, we had to supply the IP-Address of the server rather than the more friendly server name. It looks like that has been fixed and you can enter the server name. I also had to use the fully resolved domain name, but I don’t know if that is because I am a VPN away from the server.
With a new ‘feature’ on SUP, we have to uninstall/reinstall the clients whenever we need to work with a different server – or just update the server with a new build.
A little note about the steps for an Android device (the original Nexus -1 here).
- Make sure the USB driver is really talking to the device,
C:> adb usb
- Grab the list of packages on the device. This both gets the correct name and further confirms you are really talking to the device.
C:> adb shell ls data/data
- Uninstall the packages of interest. For me they are:
C:> adb uninstall com.sybase.workflow
C:> adb uninstall com.sybase.dataprovider
- Install the updated packages.
C:> adb install C:tmp\SybaseDataProvider.apk
C:> adb install C:tmp\Workflow.apk
Update for SUP 2.2:
The package is now named: com.sybase.hwc
Now I can set the workflow password and set my relay server configuration.
BTW – yes, for physical devices we are outside the firewall, so we all go through “Sybase Hosted Relay Server” to the local test server inside the firewall (just a couple cubicles over…)
OH – don’t forget – that for Android – you can’t (yet) set the server name using the regular DNS name, but you must use the IP-Address…